Frequently asked questions
Sample ordering
To order product samples from this website, you must be a Healthcare Professional and a registered member on SMA PROFESSIONAL website.
Some products are available to order on our Product Range Page, certain products are not available to be ordered online or could be ordered offline via your local Paediatric Product Specialist.
To order online via our Product Range Page, login and add the product required to the shopping cart, once you are ready, click on the shopping cart at the bottom right hand side of the page to complete the ordering process.
Please note that samples can only be sent to Healthcare Professionals place of work.
Please contact your local Paediatric Product Specialist to enquire about ordering samples that are not available to order online or contact the SMA Nutrition Careline here or via live chat at the bottom of this page.
SMA Nutrition product samples are only available to Healthcare Professionals for professional evaluation. Registration allows us to verify that samples are only ordered by Healthcare Professionals.
Samples can be requested for evaluation purposes. 1 or 2 units of product can be requested. One unit is equivalent to 1 tray of bottles e.g. (24x100ml bottles), or 1 box of tetras e.g. (12x250ml tetra packs), or 2 cans of powder (800g), or 4 cans of powder (400g) if available.
SMA Nutrition samples can only be ordered to be delivered directly to the registered Healthcare Professional’s work address such as a surgery, clinic or hospital department
SMA Nutrition Careline is available 24/7 and can be contacted in various ways, if you have a question about your order please click here to send us a message.